You work like crazy trying to attract attention and business, operating from a marketing calendar, committing to your strategy and doing everything right, resulting in an influx of customers -- but you lose them. They never come back.

You did your marketing so well and marketed so wisely that you're almost in a state of shock at how your customers ignore you. You treated them well while you were making your business transactions. You gave them a fair price, knew that the quality you put into your offering matched the quality they got out of it. You assured them that service is your middle name. You smiled and used their name when you said goodbye, thanking them for the sale.

And then, after all that caring attention on your part, they completely ignored you, never set foot in your business again. Do you want to know why they ignored you, why it was so easy for them to put you out of their minds?

It's because you ignored them. It's...

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