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Tip for August 9, 2006

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Promises - Promises

There are many different claims of superior service, but a major problem is that salespeople do not always follow through. When you promise something to a prospect or customer - keep your promise. Honesty is still the best policy. No - it's not a trite statement - it is the truth. If you don't know the answer, say so and indicate when you will be able to provide the information to the prospect and then make good on your promise

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