Explain your order form
Ordering goods or services online is a very new thing in our world. Most people have never done it, and the process is a nerve-wracking one. When designing your order form, calm customer jitters by explaining every aspect of the ordering process. Explain how to select an information blank and fill it in, how to move from one information blank to the next, how the order form isn't transmitted until the visitor clicks a Send or Send Form button at the bottom, and how the form's information is automatically cleared if the customer clicks away to a different page. Most people don't know these things, and even if they do, they'll appreciate your desire to set them at ease.


