Mailbots make your life easier

A mailbot, or auto-responder program, sits at an e-mail address and automatically responds to every message you receive. For a $25 or $50 setup fee, you can have your service provider set up a mailbot for you, and that can make dealing with inquiries much easier for you. If you're too busy to respond to all e-mail queries within a day, set up a mailbot that sends out a message saying the query was received, and that you'll need two or three days to respond to it. That way, your customers know you got their message and that you're working on a reply. You can also have a mailbot send out a general brochure about your company.

Mailbots save you time, but they also impress your customers by getting information to them instantly. Most mailbots respond to queries within seconds of receiving them. Finally, every mailbot program keeps a log that tells you the e-mail address of each person requesting information, so you can later follow up with a more personal contact.