Spell out options to avoid confusion

If you're using an online order form, make life easier on yourself and your customers by offering buttons, checkboxes, or pop-up menus wherever possible. Rather than asking a customer to type in an item name, number, color, style, or shipping option, for example, list the options on a menu so customers can simply choose the ones they want. Also, make important fields required, so the form can't be sent unless they're filled in. This makes ordering faster for the customer, and it eliminates omissions and typos that can make it difficult for you to process the order properly.