Whether they acknowledge it or not, prospects are probably overworked, over stressed, and overwhelmed. Show that you'll be fair with them, that you really care, and that your job is to share in solving their problems and difficulties. How many of us have about had it up to here with reorganization, re engineering, and downsizing? How many of you are really sick of all this change and, especially, technology? Your customers feel about the same way you do. Being fair, caring, and doing more than your share will show that you're on their side with the weekly changes in everything we all face. The difference is, the guerrilla brings answers and solutions.